Website Privacy Policy
Last Updated: October 3, 2026
Thank you for visiting our website. This website is owned and operated by a private therapy practice. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, and protect information collected through this website. This policy applies strictly to information gathered online through this website and does not govern our in-office clinical practices, which are covered separately by our Notice of Privacy Practices (provided during clinical intake).
1. Information Collected Formally and Voluntarily
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, or when you contact us.
* Email Inquiry When you submit an inquiry through our email address, your submission is routed directly and securely through our HIPAA-compliant email vendor, Hushmail. The information collected may include your name, email address, phone number, and any message text you provide.
* Phone Inquiry When you submit an inquiry by phone or text, your submission is routed directly and securely through our HIPAA-compliant phone vendor, iPlum. The information collected may include your name, phone number, and any message text you provide.
* Appointment Scheduling: When you use our online booking tools, you are interacting with our external, HIPAA-compliant practice management platform, SimplePractice. This platform collects your name, contact information, and requested appointment details.
2. Information Collected Automatically
When you visit or navigate our website, certain information is collected automatically by our website hosting platform, Squarespace. This information does not reveal your specific identity (like your name or contact info) but may include:
* IP (Internet Protocol) addresses
* Browser type and version
* Operating system
* Device type (e.g., mobile or desktop)
* Referring URLs, exit pages, scrolling, searches and click behavior
Squarespace uses this data purely for traffic analytics, maintaining site security, and optimizing performance. Squarespace does not have access to any clinical health data, as all intake and clinical inquiries are routed away from Squarespace's core architecture.
3. Cookies and Tracking Technologies
This website uses cookies and similar tracking technologies managed by Squarespace to help the site run effectively and provide analytics. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
4. How We Use Your Information
We use the information we collect or receive for the following business purposes:
* To respond to your inquiries submitted via email and/or phone/text.
* To facilitate and manage appointment requests and scheduling.
* To maintain the security, functionality, and performance of our website.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Third-Party Service Providers and Data Security
To protect your privacy and ensure compliance with healthcare standards, we partner with specialized third-party services that maintain strict security measures:
* Hushmail: Used for secure, encrypted email communication. We maintain a Business Associate Agreement (BAA) with Hushmail to ensure healthcare-level data security.
* iPluml: Used for secure phone communication. We maintain a Business Associate Agreement (BAA) with Hushmail to ensure healthcare-level data security.
* SimplePractice: Used for secure online scheduling and client portal access. We maintain a Business Associate Agreement (BAA) with SimplePractice to safeguard all appointment requests and patient portal interactions.
* Squarespace: Our website platform provider. Squarespace hosts the public pages of our website and collects basic visitor analytics. No protected health information (PHI) is processed or stored natively on Squarespace servers.
6. No Therapist-Client Relationship Established
Important Disclaimer: The use of this website, the submission of an email, phone or text inquiry, or the submission of an online appointment request does not establish a formal, clinical therapist-client relationship. A therapeutic relationship is only formed after a formal intake assessment has been completed and a clinical services agreement has been signed by both parties.
Please do not submit urgent clinical information or details about an emergency through this website. If you are experiencing a mental health emergency, please call 911 or go to your nearest emergency room. If you are experiencing thoughts of suicide, you can contact the Suicide Crisis Line at 988.
7. Your Rights Regarding Your Data
Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal data collected through this website. To exercise these rights, please contact us directly using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy will reflect when changes were made.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at your designated practice contact information.
Self Reimagined Mental Wellness PLLC
101 W Renner Rd, Ste 165
Richardson TX 75082
469.505.1497